*Green Dot will refund the MoneyPak service fee (up to $4.95) directly to your American Express Prepaid Card
within fourteen (14) business days from the date of your reload. Eligible only to customers who have never
reloaded an American Express Prepaid Card with MoneyPak and have an active card when the credit is applied.
One credit per card. MoneyPak funds must be applied to the card by December 31, 2012.
Conveniently available at your local retailer
No personal information to share in the store
Once your reload is complete, your funds are instantly available
Take your cash to one of these retail locations:
Pick up a MoneyPak and purchase with cash at the register for up to $500.
If you are having difficulties finding the MoneyPak Number,
please call the MoneyPak Help Line at 1-866-963-6219.
Special Notice for Colorado Residents
If there are questions or concerns regarding a transaction with Green Dot Corporation, please contact the Colorado Division of Banking at 303-894-7575 or by mail at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, Colorado 80202
Consumer complaints should be in writing, providing as much detail as possible. Please include the following information:
The name of the institution and the name of any person(s) at the institution with whom the complainant has had contact. Include telephone number(s) and addresses.
A complete description of the complaint and any efforts that have been made to resolve the complaint directly with the institution.
Copies of any available documentation supporting the complaint and efforts toward resolution.
Any suggestions regarding a preferred resolution of the complaint.
Special Notice for Maryland Residents
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Green Dot Corporation at 500 North Calvert Street, Room 402, Baltimore, Maryland 21202-3651, (888) 784-0136.
Special Notice for Texas Residents
If you have a complaint, first contact the consumer assistance division
of Green Dot Corporation at 1-866-795-7597, if you still have an unresolved complaint regarding
the company's money transmission or currency exchange activity, please direct your complaint to the
Texas Department of Banking